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Your Business, Always Connected.
​No Exceptions.

Your connectivity, your phones, your network — managed by one person who picks up when you call.

Get a Free Connectivity Audit
Or book a quick 10-minute call

How I can help

Broadband, managed networks, and cloud phone systems — designed, delivered, and looked after by one person who knows your business.

Business Broadband

Fast, stable connectivity your business can actually depend on. 

Slow or unreliable broadband isn't just frustrating, it costs you time and money every day. I source the right connection for your location and usage, handle the installation, and monitor it ongoing so you're not the one calling the provider when something goes wrong.

  • Built for stability and what you need, not just speed
  • Full monitoring and management included
  • I deal with suppliers so you don't have to

Includes: installation, setup, and ongoing support

UK-wide coverage

Bespoke to your business

Short-term & Long-term contracts

Fully Managed Router

Your router managed properly and kept that way.

Most small business routers are set up once and left to run until something breaks. That leads to weak connections, slow performance, and avoidable security risks. I manage your router so it is configured correctly, and stays aligned with how your business actually operates.

  • Professionally installed and configured

  • Proactively monitored to catch issues before they affect you

  • I manage, maintain, and support everything


Includes: hardware, setup, security, and ongoing support

Sourced across the UK

Pre-configured & ready to go

Built-In resilience options

Cloud Phone System

A phone system that works the way your business does.

Whether your team is in the office, working remotely, or both. I'll setup, configure, and manage a cloud telephony solution that's always reliable, flexible, and simple to use. No complicated hardware, no expensive maintenance contracts. Training also available, if needed.

  • Make and receive calls from anywhere

  • Seamless call routing, transfers, and voicemail

  • Scales up or down easily as your business grows


Includes: hardware, setup, security, and ongoing support

Handsets & mobile apps

Numbers & seamless porting

Work from anywhere

Not sure where to start? That's exactly why I'm here.

Most businesses I speak to aren't dealing with one big IT problem. They're dealing with three or four smaller ones that have been quietly causing friction for years. A broadband connection that drops at the worst moments. A phone system nobody likes using. A network that was set up years ago and never properly reviewed.


I start every new client relationship with a free connectivity audit. No jargon, no sales pitch. Just an honest look at what you have, what's not working, and what I'd recommend changing.

Get a Free Connectivity Audit
Or book a quick 10-minute call

One conversation to get started

Tell me what's frustrating you. I'll tell you what I can fix and how long it'll take.

A clear, honest recommendation

No unnecessary extras. No packages designed to upsell you. Just what your business actually needs.

Managed from day one

 Once you're happy, I handle everything. So, you never have to think about it again.

From Setup to Support, everything handled.

No confusion. No chasing. No fragmented providers. Just one person who owns everything from day one.

Fully Managed Setup

I handle everything from initial setup through to ongoing management. No paperwork stress, no technical back-and-forth, no wasted time. You tell me what your business needs. I take it from there.

It just works from day one.

Single Point of Contact

No call centres. No bouncing between suppliers. No repeating yourself to someone new every time. When something needs attention, you call me. I set everything up and know your business inside out.

One conversation. One responsibility. One result.

Priority Issue Resolution

When something needs fixing, I treat it as urgent — because I know downtime costs you money. I don't log a ticket and wait. I get on it, keep you updated, and get you back up as fast as possible.

Less downtime. Less frustration. More reliability.

Built Around Your Business

I don't sell standard packages and hope they fit. I take the time to understand how your business actually operates — your hours, your team, your priorities — and design a solution around that.

You get the right setup, not a generic one.

Here's exactly how it works.

Three steps. No surprises. No jargon. Just a clear path from where you are now to a business that stays connected.

Step 1 - Free Audit

I review what you have
I start by reviewing everything you currently have, your broadband, your network, your phone system. I look for risks, inefficiencies, and anything that's costing you more than it should. Just an honest picture of where things stand.

No commitment to get started.

    • What's working and what isn't
    • Where you're exposed to risk or downtime
    • What I'd prioritise fixing first

    Step 2 - Recommendations

    I tell you exactly what I'd do 
    Once I understand your setup, I'll give you a straight, jargon-free recommendation. You'll know exactly what I'm proposing, why I'm proposing it, and a breakdown of what it will cost, all written clearly, before you commit to a single thing.

    No pressure to decide on the spot.

      • No unnecessary extras
      • Written clearly so you can understand it
      • Honest about what you do and don't need

      Step 3 - Full Management

      I handle everything from here
      Once you're happy to proceed, I manage everything — setup, configuration, ongoing monitoring, and support. You'll never have to chase a provider or repeat yourself again. One number to call, one person who knows your business inside out.

      One number to call. Always.

        • Proactive monitoring before issues affect you
        • Regular check-ins to make sure it still fits
        • One point of contact, always

        No multiple providers. No confusion. Just one team handling it all.

        Get My Free Connectivity Audit
        See How It Works

        What Makes Refresh Different

        Straightforward delivery. No fluff. And someone who genuinely gives a damn.

        15+

        Years across telecoms, cloud & IT infrastructure

        300+

        Projects managed annually at enterprise scale

        £5M+

        Programme budgets overseen

        EMEA

        Deployment experience across UK & European markets

        My reputation, your result

        I'm not a faceless consultancy with another client to fall back on. Every engagement is personal — which means I'm invested in your outcome in a way a larger firm simply can't be. When something goes wrong, I fix it. Because it matters to me.

        Senior expertise, every time

        With a larger consultancy, the person who wins the work is rarely the person who delivers it. With me, there's no bait and switch. You get 15+ years of experience on every call, every decision, every delivery — not a junior assigned to your account.

        You'll never be left wondering

        I've spent my career communicating across every level — from engineers on the ground to board-level stakeholders. When I'm running your programme, you always know where things stand. Honest updates, even when the news is difficult.

        Who you'll be working with

        Javid Chapman

        Founder & Director, Refresh Technology Group

        I started my career as an engineer and spent 18 years delivering connectivity, network infrastructure, and IT systems in real-world environments. From hands-on technical work to full project delivery and stakeholder management, I’ve seen what good looks like—and I’ve seen what wastes everyone’s time.


        Most businesses don’t struggle because of lack of technology. They struggle because things are poorly set up, badly managed, and no one takes ownership.


        That’s why I started Refresh Technology Group.


        I wanted to do this properly, for businesses that are tired of being passed around, ignored, or left to deal with problems themselves. I manage the sourcing, ordering, and delivery of your connectivity, router, and VoIP services end-to-end, so it works as it should, reliable, secure, and built around how your business actually operates.


        Your success is my reputation. That’s not a slogan—it’s how I work.

        Ready to sort your connectivity once and for all?

        Fill in the form and I'll be in touch within 24 hours — no obligation, no sales pressure. Just an honest conversation about what your business needs.

        You'll hear back within 24 hours

        I review every enquiry personally. No automated replies, no waiting around.

        It starts with a free audit

        Before I recommend anything, I look at what you already have. That way you only pay for what you actually need.

        No pressure, ever

        If after our conversation Refresh isn't the right fit, I'll tell you honestly. I'd rather point you in the right direction than win the wrong client.

        Contact Information

        info@refreshtechnologygroup.co.uk

        07985151784 / 02083503306

        Support hours: Mon-Fri 09:00 - 17:30

        Get Your Free Connectivity Audit

        Your details are kept private and never shared. I'll only use them to get in touch about your enquiry.