Full managed end-to-end for UK businesses. Clear pricing. Reliable delivery. Support you can trust.
Free quotes within 24–48 hours.
Business Connectivity
Broadband
Leased Lines
4G/5G Backups
Managed Routers
Supplied & setup
Remote Management
Resiliency options
Hosted Telephony
DDIs
Number porting
Handsets or apps
Business Connectivity
Refresh Technology Group manages your connectivity from installation through to ongoing support.
Our service includes:
» Supplier management
» Fault handling and troubleshooting
»Router configuration and monitoring
» Connectivity advice as your business grows
SoGEA (Single order Generic Ethernet Access)
A modern broadband service that provides reliable internet without needing a traditional phone line.
Benefits include:
» Lower line rental costs
» Reliable broadband connection
» Ideal for businesses using cloud phone systems
» Faster installation compared to traditional service.
Typical Broadband Speeds
Different connectivity services offer different performance levels depending on the technology available at your location.
Typical speeds include:
• download speeds up to 80 Mbps
• upload speeds up to 20 Mbps
Actual speeds can vary depending on the distance from the local street cabinet and the condition of the copper line.
SoGEA is suitable for smaller offices and businesses with moderate internet usage.
FTTP (Full Fibre to the Premises)
Delivers internet directly to your business using Fibre-optic cables, providing faster speeds and greater reliability than traditional broadband.
Benefits include:
» Ultra-fast download and upload speeds
» More reliable connection than copper broadband
» Ideal for cloud services and VoIP phone systems
» Supports multiple users without slowing down
Typical speeds include:
• 100 Mbps
• 300 Mbps
• 500 Mbps
• 900 Mbps
FTTP provides faster upload and download speeds and is ideal for businesses that rely heavily on cloud services, video meetings and hosted phone systems such as 3CX.
The preferred connectivity solution for modern businesses that rely on stable internet access.
Dedicated Business Internet
A leased line provides a dedicated internet connection for your business, delivering consistent speeds and reliable performance.
Unlike standard broadband, a leased line is not shared with other users, which means your business gets guaranteed bandwidth and stable connectivity at all times.
Leased lines are ideal for organisations that rely heavily on the internet for cloud services, video meetings, and business phone systems.
Key Benefits
» Dedicated connection for your business
» Guaranteed speeds for upload and download
» Higher reliability than standard broadband
» Suitable for offices with many users or heavy cloud usage
» Supports hosted phone systems such as 3CX
Typical Speeds
Leased lines are available in a range of speeds, commonly:
» 100 Mbps
» 1 Gbps
» 10 Gbps (in some locations)
The right speed depends on the size of your business and how heavily you rely on internet services.
* Important Information
Installation of leased line circuits may require wayleave agreements where cabling needs to cross private property or enter a building managed by a landlord.
In some cases, additional Excess Construction Charges (ECCs) may apply if new infrastructure is required to deliver the service.
If applicable, these costs are identified during the survey stage before installation.
4G / 5G Backup Internet
Stay Online Even If Your Main Connection Fails
Even reliable Fibre connections can occasionally go down. A 4G or 5G backup connection keeps your business online if your primary internet fails.
With a managed business router, the network automatically switches to mobile connectivity during an outage and switches back once the main connection is restored.
Most users won’t even notice the change.
Key Benefits
» Automatic internet failover if broadband fails
» Keeps cloud services and phone systems running
» Reduces costly business downtime
» Ideal for businesses using cloud software or phone systems such as 3CX
» Works alongside Full Fibre, SoGEA or leased line connections
Backup Options
4G Backup: Reliable mobile internet backup suitable for most small offices.
5G Backup: Higher-speed mobile connectivity where 5G coverage is available.
Managed Business Routers
Refresh Technology Groupmanages your business router from installation through to ongoing monitoring and support.
Our service includes:
»Supply and professional router setup
» Secure firewall configuration
» Remote monitoring and troubleshooting
» Firmware updates and configuration changes
» Backup connectivity options for added resilience
Refresh Technology Group supplies and installs business-grade routers designed for reliability and performance.
Our installation includes:
» Professional router configuration
» Secure firewall setup
» Network optimisation for your business
» Connection to your broadband or leased line service
Everything is configured and tested to ensure your network is ready for use.
Your router is monitored and managed remotely to keep your network running smoothly.
This includes:
» Remote troubleshooting
» Firmware updates
» Configuration changes
» Ongoing monitoring of connectivity
This allows issues to be identified and resolved quickly without disrupting your business.
For businesses that require higher reliability, additional resilience options can be added.
These include:
» Automatic 4G / 5G backup internet
» Dual internet connections
» Failover protection during outages
This helps ensure your business stays connected even if your primary internet connection experiences an issue.
By managing the router and network gateway, Refresh Technology Group helps ensure your business connectivity remains:
» Secure
» Reliable
» Professionally maintained
So you can focus on running your business while we manage the network infrastructure.
Hosted Telephony Service
Refresh Technology Group manages your business phone system from setup through to ongoing support and maintenance.
Our service includes:
» Hosted phone system powered by 3CX
» Business phone numbers and number porting
» Call routing, voicemail and auto attendants
» Mobile and desktop apps for remote working
» Ongoing configuration and support
DDIs (Direct Dial Numbers)
DDIs allow businesses to assign individual phone numbers to employees, departments, or services within the organisation.
This makes it easier for customers to contact the right person directly without going through a central reception line.
These include:
» Dedicated phone numbers for staff or departments
» Direct calling without going through reception
» Flexible number allocation as your business grows
» Support for call routing and voicemail features
DDIs help create a more professional communication system and make it easier for customers to reach the right person quickly.
Number porting allows your business to keep its existing phone numbers when moving to a new hosted phone system.
This means customers can continue calling the same numbers without any disruption while your communication system is upgraded.
These include:
» Transferring existing business phone numbers to the new system
» Maintaining continuity for customers and suppliers
» Supporting single numbers or multiple DDIs
» A managed migration process handled by Refresh Technology Group
Number porting ensures your business can move to a modern phone system while keeping the phone numbers your customers already know.
Hosted phone systems allow staff to make and receive business calls using desk phones, computers, or mobile devices.
This flexibility enables employees to stay connected whether they are working in the office, at home, or on the move.
These include:
» Professional desk handsets for office environments
» Mobile apps for smartphones and tablets
» Desktop apps for laptops and computers
» Seamless calling across devices using the same business number
Handsets and apps give your team the flexibility to communicate professionally from anywhere while keeping business calls organised and easy to manage.
Call routing and voicemail features help ensure incoming calls are directed to the right person or department quickly and efficiently.
This allows businesses to handle calls more professionally and avoid missed opportunities when staff are unavailable.
These include:
» Routing calls to specific users or departments
» Auto attendants and menu options for callers
» Voicemail for unanswered calls
» Voicemail notifications and message retrieval
Call routing and voicemail help ensure customer calls are handled smoothly while keeping communication organised across your business.
Get in touch today — we’ll help you find the right connectivity, router, or phone setup for your business. Complete the form below, and we’ll respond within 24–48 hours.
Prefer to speak? Call 07985151784 or email: info@refreshtechnologygroup.co.uk.
Request a Quote
Full address, postcode, and requirements.
We Confirm Details
Availability, pricing, and lead times.
Order, Install & Support
Full management end-to-end.
» Who is your current provider (if known)
» Number of users/devices
» Any failover requirements (yes/no)
» Phone system required (if needed)
» Company name, full address, including postcode
»Full name, email address, and phone number
» Service required (Connectivity/Router/Telephony)
» Additional information (Optional)
» We’ll review and confirm availability.
» Provide availability and pricing.
» We respond within 24–48 hours.
» 15+ years experience in Telecommunications, I.T, and Networks.
» Qualified in Project Management, ITIL, Kanban, and Scrum.
»Senior leadership, operations experience, and workflow & process management expertise.
» Clear pricing, honest advice, and full transparency.